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Requesting a utility

Psid can fill supported Greenville Water, Spartanburg Water and Easley Combined Utilities forms. You can still record tests for other utilities, but cannot generate their forms yet.

Maintained by Psid. Contact support about this guide.

Why one at a time

There is no generic backflow report. Each program publishes its own page, with its own boxes in its own positions, and a value placed three millimetres out is a form somebody rejects. So a template is built against one program’s actual printed form and checked against it.

Publishing a template means the render was checked against that printed form. It does not mean the program has reviewed Psid’s output. No utility has.

The Add site utility selector set to Spartanburg Water, beside account details used on its report.
The Add site utility selector set to Spartanburg Water, beside account details used on its report. Shown on a phone.
Choose a supported program for its report PDF, or choose Other and enter its name to keep records without a published template.

What we need from you

  • The program’s name, and the county or city it covers.
  • A link to the page where it publishes its blank report form.
  • Whether it takes a filing by portal upload, email or paper — and, if you know, whether it accepts a typed signature.
  • Roughly how many tests a year you file with it.

The last one is not a sales question. Programs are built in the order that clears the most typing for the most testers, and volume is how we tell.

What happens meanwhile

Record the tests anyway. Customers, sites, assemblies, readings, repairs and results are all saved the same way regardless of utility, and they keep their full history. When a template for your program is published, those records are already there to fill it with.

Ask us

This opens your mail client with the questions already in it. Psid has no form here on purpose: a box that files into nothing is worse than no box.

Email us the program

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