Learn by watching

From your first assembly
to a reviewed report.

Three short walkthroughs of the running app. Follow the steps at your own pace, turn on captions, or read the transcript.

Recorded with fictional sample data. Psid fills Greenville Water’s report; you submit it using the utility’s current process. A recorded confirmation is not utility acceptance.

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01 / 1:14

Getting started: your first assembly

Set up the details that print, then add a customer, site and assembly.

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Start by creating an account at psid dot app. This walkthrough uses a fictional demonstration account. In Settings, check your name as printed, your typed signature, test category and testing method. These details appear on your reports.

Add your certification number and validity dates. Then add your gauge make, model, serial and calibration dates. Select the gauge you carry as your default. Validity is checked against the date of the test.

From the New menu, choose Customer. Enter the customer name and type. Save and add site carries that customer straight into the next step, so you do not need to find the record again.

Enter the service address and select the utility. For Greenville Water, record both the utility account number and meter number. Check these identifiers carefully: they are how the report is matched to the property.

Choose the assembly type, then enter the make, model, size, serial and location. This example is an R P assembly. Save and start test opens the readings screen. You can find detailed steps in the getting started guide.

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02 / 1:00

Record a test, repair and retest

Follow an RP visit from the initial readings through repair and completion.

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On the readings screen, check the test date, tester and gauge. Enter the values you measured and the condition of each valve. The result updates as you type. These sample readings demonstrate a failure; they are not testing instructions.

If the initial test fails, record the repair. Choose the affected component and action, then enter any parts used. Start retest keeps the original readings and opens a separate final stage.

The initial readings remain visible and locked beside the final readings. Enter the new measurements and conditions. A passing retest produces pass after repair, preserving the history of what happened during this visit.

Review the visit and the typed signature, then make the attestation and complete the test. This saves the completed record. It does not submit anything to the utility. The assembly history keeps both the failure and the repair.

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03 / 1:08

Review the report and filing record

Inspect the utility form, keep a frozen filing record and record a simulated confirmation.

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The completed test shows the result and a preview of the utility form. Review the customer, account, meter, assembly, readings and tester details. Download the P D F to inspect the complete document before submitting it.

Review filing creates a frozen record of the report details. Later changes to a customer or tester do not rewrite this P D F. Psid fills Greenville Water’s form, but you submit the report through the utility’s current process.

After submitting outside Psid, record the confirmation number, or explain why none was provided. This is a simulated submission in sample data. Filed, utility pending means a submission was recorded. It does not mean the utility accepted the report.

The help wiki covers setup, records, readings, filings and troubleshooting. Search for a question, or follow the getting started guide in order. Only Greenville Water has a published report template today. Check current utility requirements before filing.

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Recorded September 2026. Narration is synthesized. Detailed help covers current features and limitations at the help wiki.