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Account and sign-in help

Use email and password to sign in, then complete your organization and tester setup.

Maintained by Psid. Contact support about this guide.

Create an account

Choose Create account from the home page. Use an email address you control and a password you can keep securely. After sign-up, complete the setup screens. An existing account should use Sign in instead.

If you cannot sign in

  1. Use the canonical address

    Open https://psid.app/screens/acc-signin. Check the email spelling and password before retrying.

  2. If you forgot the password

    Use Reset password on the sign-in screen if it is offered. If you do not see that option or the email does not arrive, contact hello@psid.app. Do not send your password or session cookies.

  3. If you return to setup

    Finish the organization and printed-name setup. A signed-in account without its organization is directed to onboarding.

  4. On a shared device

    Use Sign out from the app when finished. Keep sensitive work out of shared browser profiles.

Account limits

The 14-day trial needs no card. Settings → Billing shows your account's exact deadline. New organizations get 14 days from setup; existing free accounts get 14 days from the trial launch. After that, creating or changing records requires Solo. An owner must choose monthly or annual billing in Stripe Checkout; no account is charged automatically. Self-service team invitations and account deletion are not available. Contact support about account changes; do not create duplicate accounts to recover existing records.

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