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Account and sign-in help

Use email and password to sign in, then complete your organization and tester setup.

Create an account

Choose Create account from the home page. Use an email address you control and a password you can keep securely. After sign-up, complete the setup screens. An existing account should use Sign in instead.

If you cannot sign in

  1. Use the canonical address

    Open https://psid.app/screens/acc-signin. Check the email spelling and password before retrying.

  2. If you forgot the password

    Password-reset email and sign-in links are not delivered in this release. Contact hello@psid.app for assistance. Do not send your password or session cookies.

  3. If you return to setup

    Finish the organization and printed-name setup. A signed-in account without its organization is directed to onboarding.

  4. On a shared device

    Use Sign out from the app when finished. Keep sensitive work out of shared browser profiles.

Account limits

Self-service team invitations, account deletion, billing and subscription management are not available. Contact support about account changes; do not create duplicate accounts to recover existing records.

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